| Simply browse our catalog, add items to your cart, and proceed to checkout. Follow the steps to enter your shipping details and complete your payment. |
| After we receive the returned item, please allow 3–5 business days for the exchange process before the replacement item is shipped back to you. |
| We offer a Free Shipping promo with applicable terms and conditions |
| Orders cannot be canceled without a valid reason after they have been confirmed and entered the packaging process |
| At checkout, you can enter the promo code in the “Voucher Code” section. The discount will be automatically applied to your total purchase. |
| We accept various payment methods including: Credit/debit cards, Virtual Accounts (VA), E-Wallets, Credit Cards (CC). |
| If your payment fails or you encounter problems during payment, please contact our Customer Service. We will be happy to assist you and ensure that your order is completed smoothly. |
| To track your order, open Order History and click the “Track Order” button next to your order details. |
| You can choose between: |
| Regular Shipping – JNE REG 2-3 days, JNE YES 1 day |
| Same-Day & Instant Shipping – via PAXEL, order before 2:00 PM for same-day and before 4:00 PM for instant |
| Store Pickup – Pick up your order from the Ride and Rise store at no additional cost |
| Prices are the same both online and in-store. However, shopping online offers additional benefits such as: Exclusive vouchers & Free shipping offers |